Engineer Empower Emancipate

Key Features of Maintenance approach


  1. Requests for maintenance, production support and enhancements from users/ Functional Head/ Project Coordinator

  2. Verification of request by Functional Head and Project Coordinator

  3. Kalingasoft to assess whether the request can be a part of the product road map or whether it needs to be a part of a accelerated plan

  4. Attend to Request

  5. Configuration Management, KM, Progress Tracker

  6. Service Level Agreements 




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